1. Information SpinEmpire Collects
Personal Identification
- Full legal name
- Date of birth
- Email address
- Phone number (optional)
- Residential address (Swedish address)
Financial Information
- Payment method details (card number, crypto wallet, e-wallet ID)
- Deposit and withdrawal history
- Transaction amounts and dates
Device & Usage Data
- IP address
- Browser type and version
- Operating system
- Game play history (spins, bets, outcomes)
- Session timestamps and duration
- Pages visited
Compliance Data
- Government-issued ID (Swedish ID)
- Proof of address (utility bill, bank statement)
- Selfie for identity verification (if requested)
- Source of funds (if suspected money laundering)
2. How SpinEmpire Uses Your Information
Account Management: Verifying identity and preventing underage play. Processing SEK deposits and withdrawals. Managing account balances and bonuses. Customer support and inquiry resolution.
Fraud Prevention & Security: Detecting unusual account activity. Preventing multiple account creation. Identifying bonus abuse patterns.
Marketing & Communications: Sending promotional offers (email, SMS, push — opt-out available). Account notifications (bonus expiry, withdrawal confirmation).
Legal Compliance: Meeting AML requirements. Reporting to Curacao gaming authority. Fulfilling tax obligations. Responding to legal subpoenas.
Analytics & Improvement: Analyzing user behavior and game popularity. Improving platform performance. A/B testing new features.
3. SpinEmpire Data Sharing Policy
SpinEmpire does NOT sell personal data. We share information only with:
- Payment Processors: To verify and process SEK transactions
- Gaming Authority (Curacao): For regulatory compliance
- Law Enforcement: If required by law (subpoena, investigation)
- Fraud Prevention Services: To detect fraud across networks
- Third-party Service Providers: Hosting, email, analytics (all bound by data protection agreements)
4. SpinEmpire Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Active period + 5 years post-closure (regulatory) |
| Payment records | 7 years (tax and AML compliance) |
| Game history | 3 years |
| Device/IP data | 1 year |
| Marketing communications | Until opt-out, then deleted within 30 days |
5. Your SpinEmpire Data Rights
Submit privacy requests to [email protected] with "Privacy Request" in the subject line. Responses within 15 days.
6. SpinEmpire Casino Security: Data Protection
Encryption: 256-bit SSL encryption for data in transit. AES-256 encryption for data at rest. Swedish banking standard.
Access Control: Restricted employee access (need-to-know). Multi-factor authentication for staff. Regular access audits.
Monitoring: Intrusion detection systems. Real-time anomaly monitoring. Automated threat response.
Testing: Regular security audits and penetration testing. Annual compliance reviews. Third-party security assessments.
7. SpinEmpire Cookies & Tracking
SpinEmpire uses cookies for login sessions (authentication), preference storage (language, settings), fraud detection, and analytics (Google Analytics, anonymized).
Third-party cookies only for analytics. Disable in browser settings if preferred, but some features may not work correctly.
8. SpinEmpire Third-Party Links
SpinEmpire may link to external sites. We are not responsible for third-party privacy practices. Review their policies separately before providing personal data.
9. SpinEmpire Privacy Contact
Email: [email protected]
Include "Privacy Request" in subject line. Responses within 15 days.